Frequently Asked Questions – Help & Support Center

The Swelham Bit is a premium English show jumping bit designed by Karl Cook to provide precise communication between horse and rider. With dual rein functionality, it allows for versatile use—the top rein functions as a Pelham for leverage, while the second rein acts as a Swale for added refinement. Its customizable shank action and premium sweet iron mouthpiece encourage salivation and softness, making it ideal for show jumpers needing enhanced responsiveness and adjustability.

The Swelham Bit is designed for show jumping horses that require precise communication, responsiveness, and comfort. Horses that benefit include those sensitive in the mouth, needing refined aids for better adjustability between fences, or requiring a balance of control and softness. With three available shank lengths (90mm, 110mm, or 125mm) and the option for swivel or fixed shanks, this bit accommodates various training and competition needs.

Yes, the Swelham Bit is FEI legal, making it approved for use in international show jumping competitions. Designed to meet the highest standards of performance and compliance, it provides riders with a competition-ready option that balances control, comfort, and effectiveness within FEI regulations. However, always check specific competition rules to ensure compliance with any updates.

The Swelham Bit is primarily crafted from premium sweet iron, measuring 135mm wide with a 16mm thickness, which encourages salivation and promotes bit acceptance. Additionally, we offer two alternative versions: one wrapped in premium leather for added softness and another made of brass and copper, which enhances durability and provides a different feel for horses that prefer those materials. Each option is designed to maximize comfort and effectiveness while maintaining high-quality performance.

The Swelham Bit enhances communication by offering a balance of control, adjustability, and comfort. Its dual rein functionality allows riders to fine-tune rein aids, using the top rein as a Pelham for leverage and the second rein as a Swale for added refinement. The premium sweet iron mouthpiece encourages salivation, promoting a softer feel and increased responsiveness. Additionally, the option to choose between swivel or fixed shanks provides customized shank action to suit the horse’s needs, ensuring clear and effective communication while maintaining relaxation and trust.

The Swelham Bit is available with three different shank lengths to suit various rider preferences and horse needs:

• 90mm shank length
• 110mm shank length
• 125mm shank length

All versions feature a 135mm wide mouthpiece to ensure a comfortable fit for your horse. The adjustable shank lengths provide versatility and allow you to customize the level of leverage based on your riding style and your horse's response.

To properly fit the Swelham Bit to your horse, follow these steps:

• Choose the Correct Shank Length: The Swelham Bit comes with three fixed shank lengths — 90mm, 110mm, and 125mm. Select the size that best suits your horse’s needs and your preferred level of leverage. The shank length is fixed, so make sure to choose the correct size before use.
• Position the Bit in the Horse’s Mouth: The mouthpiece should rest comfortably just above the horse's bars (the space between their teeth), without pinching or being too tight against the lips. It should sit at a natural position in the mouth, allowing the horse to move freely.
• Attach the Reins: The Swelham Bit is designed for two reins—one for the Pelham function (top rein) and one for the Swale function (bottom rein). Ensure the reins are securely attached to the appropriate rings.
• Adjust the Curb Chain: The included curb chain should be adjusted so that it fits snugly under the horse’s jaw. It should not be too tight or too loose. Ideally, you should be able to fit one finger between the curb chain and the jaw when properly adjusted.
• Check for Comfort: After fitting, check to ensure the horse is comfortable. They should be able to chew, salivate, and move without discomfort. The bit should not pinch or restrict their movement.

You can also check out the YouTube video here: https://youtu.be/hiXqwtzq5l0?si=MHZ2HPMFOw9I0xsu

The Swelham Bit can be used on young or sensitive horses. Its premium sweet iron mouthpiece is designed to encourage salivation and promote softness, which can be beneficial for sensitive horses. The bit's construction prioritizes comfort, making it a good choice for horses that require gentler control. However, since the shank length is fixed (90mm, 110mm, or 125mm), it’s important to select the appropriate size before use, based on your horse's level of training and sensitivity. For young or more sensitive horses, start with the least amount of leverage and gradually adjust as needed.

To keep your Swelham Bit in optimal condition, follow these simple cleaning and maintenance steps:

• Rinse After Each Use: After each ride, rinse the bit thoroughly with water to remove any dirt, saliva, or sweat. Use a soft brush or sponge to gently scrub any buildup from the mouthpiece or shanks.
• Dry Properly: After rinsing, dry the bit completely with a clean, dry cloth to prevent rusting, especially on the sweet iron or metal parts. Allow it to air dry if necessary.
• Occasional Deep Cleaning: For a deeper clean, soak the bit in warm water with a mild soap or bit cleaner. Avoid using harsh chemicals, as they can damage the metal or mouthpiece.
• Lubricate (if needed): If you have a leather-wrapped version of the Swelham Bit, make sure to condition the leather periodically with a leather cleaner and conditioner to keep it supple and prevent cracking.
• Check for Wear: Regularly inspect the bit for any signs of wear, such as cracks, rust, or damage to the mouthpiece, shanks, or curb chain. If you notice any issues, it’s best to replace the bit to ensure safety and comfort for your horse.
• Storage: Store the bit in a cool, dry place when not in use. Avoid leaving it in areas where it can be exposed to moisture or extreme temperatures, as this can affect the metal or leather components.

By following these simple steps, you can ensure your Swelham Bit stays in excellent condition for long-lasting performance.

Hoof oil helps maintain healthy, strong hooves by providing moisture, nourishment, and protection. It prevents dryness and cracking in arid conditions while creating a barrier against excessive moisture in wet environments. Our formula enhances hoof flexibility, promotes overall hoof health, and gives a polished, well-conditioned look. Regular use supports resilience and durability, keeping your horse’s hooves in top condition year-round.

For best results, hoof oil can be applied daily or a few times a week, depending on your horse’s needs and environmental conditions. In dry climates, more frequent application helps prevent cracking and brittleness, while in wet conditions, it can provide a protective barrier against excess moisture. Our hoof oil is safe for daily use and helps maintain strong, healthy hooves year-round.

Yes! Our hoof oil is specifically formulated to help prevent cracks and dryness by maintaining proper moisture balance. It deeply conditions the hoof, keeping it flexible and resilient while providing a protective barrier against environmental stressors. Regular use can support overall hoof health and reduce the risk of brittleness and splitting.

Yes! Our hoof oil is formulated to provide protection and nourishment in all weather conditions. In dry climates, it helps retain moisture and prevents cracking, while in wet conditions, it creates a protective barrier to reduce excessive moisture absorption. No matter the season, regular use supports strong, healthy hooves.

When choosing a high-quality hoof oil, look for ingredients that nourish, protect, and strengthen the hoof. Our hoof oil is carefully formulated with:

• Neatsfoot Oil – Deeply conditions and maintains hoof flexibility.
• Natural Tar – Provides a protective barrier against moisture loss and harsh environmental conditions.
• Cod Liver Oil – Rich in essential nutrients to support overall hoof health.
• Palm Kernel Oil – Helps to moisturize and strengthen the hoof structure.
• Beeswax – Seals in moisture and enhances durability.

Our blend is designed for daily use to promote healthy, resilient hooves.

Yes! Our hoof oil is specially formulated for daily use, providing consistent moisture and protection without making the hooves too soft. It helps maintain hoof health in various conditions, keeping them strong and resilient.

Yes, our hoof oil can support hoof growth. However, for optimal hoof growth, proper nutrition, regular trimming, and a healthy environment are essential. Hoof oil alone won’t dramatically speed up growth, but it can contribute to overall hoof health, which supports steady and strong hoof development.

You can apply hoof oil either before or after riding, depending on your needs. We do both. Applying it before riding can help protect the hooves from drying out, especially in dry or dusty conditions, but be mindful that it may make the hooves slightly slippery. Applying it after riding is generally preferred as it allows you to clean and dry the hooves first, ensuring better absorption and locking in moisture after exposure to sweat, pressure, or the elements. For the best results, let the oil absorb fully before turnout or stalling.

To properly apply our hoof oil for the best results, follow these steps:

• Clean the Hooves: Use a hoof pick to remove any dirt, rocks, or debris from the hooves. Clean the sole and frog thoroughly.
• Dry the Hooves: Make sure the hooves are dry before applying oil. Excess moisture can prevent the oil from absorbing properly.
• Use a Clean Brush: Apply the hoof oil with a clean brush. Avoid using your hands to prevent contamination.
• Apply Evenly: Brush the hoof oil evenly over the entire surface of the hoof, including the wall, coronet band (the area where the hoof meets the leg), and the frog. Be gentle around sensitive areas.
• Massage the Oil In: Gently massage the oil into the hoof wall and coronet band to help with absorption.
• Let It Absorb: Allow the oil to soak in for a few minutes before putting your horse back in its stall or paddock.
• Avoid Over-Application: Too much oil can cause the hoof to become too soft, which may lead to damage. A thin, even coat is usually sufficient.

Regular application, combined with proper hoof care, will help keep hooves healthy and strong.

Hoof oil can lose its effectiveness over time. Most hoof oils have a shelf life of around 1-2 years, depending on the ingredients and storage conditions. Over time, the oil can break down, losing its ability to properly condition and protect the hooves. Exposure to extreme temperatures, sunlight, and air can speed up the degradation process. Store the hoof oil in a cool, dry place, away from direct sunlight. If the oil changes color, consistency, or smell, it's likely time to replace it. Always use fresh products for optimal hoof care.

Karl’s Dope Saddle Soap is crafted with just two simple, all-natural ingredients: olive oil and lye. The lye is used in the soap-making process to convert the olive oil into soap, similar to the process used for Castile soap. Rest assured, the lye is not present in the final product, leaving you with a pure, gentle soap perfect for your leather goods.

Yes, Karl’s Dope Saddle Soap is safe for all types of leather. Whether you’re caring for saddles, boots, bags, or belts, this versatile soap nourishes, moisturizes, and protects leather, keeping it looking its best no matter the occasion.

No, Karl’s Dope Saddle Soap is free from harsh chemicals and dyes. It is made with only two natural ingredients—olive oil and lye—ensuring a gentle and chemical-free solution for caring for your leather goods.

For optimal care, you can use Karl’s Dope Saddle Soap daily on your tack. Regular use helps keep your leather supple, nourished, and protected, ensuring it remains in great condition over time.

Yes, Karl’s Dope Saddle Soap is perfect for any leather item, including boots, bags, and even furniture. Its versatile formula cleans, nourishes, and protects all types of leather, ensuring they stay in top condition.

It depends on your needs. Karl’s Dope Saddle Soap already nourishes and moisturizes your leather, but if your leather requires extra conditioning or is particularly dry, you can follow up with a conditioner for added hydration and protection.

No, Karl’s Dope Saddle Soap does not make leather waterproof. While it nourishes, moisturizes, and protects leather, it is not designed to provide water resistance. For waterproofing, we recommend using a specialized leather waterproofing product.

No, Karl’s Dope Saddle Soap will not darken or change the color of your leather. In fact, it leaves a very low shine and produces minimal lather, preserving the natural appearance and feel of your leather goods.

To maintain the quality of Karl’s Dope Saddle Soap, store it in a cool, dry place, away from direct sunlight or heat. Ensure the lid is tightly sealed to keep the soap fresh and effective for longer. Proper storage helps preserve its natural ingredients and ensures optimal performance.

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Yes! We ship to select countries. Shipping costs and delivery times vary depending on location. For more information on international shipping please click here.

If your order arrives damaged or incorrect, contact our support team with your order number and photos. We’ll resolve the issue promptly.

Orders typically ship within 2 business days. Once your order is dispatched, you’ll receive a tracking email with delivery details.

Delivery times vary based on your location and shipping method:

• Domestic orders: 3–7 business days after shipping
• International orders: 10–20 business days, depending on customs and carrier

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping speed. We do offer offer free shipping on orders over $49 for domestic orders.

Once your order ships, you’ll receive an email with a tracking number and link. You can also log into your account on our website to check your order status anytime.

Unfortunately, we do not offer local pickup or delivery.

Yes. All international orders shipped with DHL’s Delivered Duty Paid (DDP) service include customs fees, import duties, and taxes at checkout. This means your order arrives with no additional fees upon delivery. Everything is handled upfront for a smoother shipping experience.